Customer Support

Where do you source your salmon?

Our salmon is Pacific wild caught when available, and USA-farmed (Pacific coast) when wild caught is not an option. The Salmon in our PureNZ is New Zealand-farmed.

Where can I find your treats?

Click here for our Store Locator to find your local retailers in your area. While we always encourage shopping local, our treats can also be purchased through online retailers if there is not a store in your a...

How should treats be stored?

Our dog treats should be stored in a cool, dry place out of direct sunlight. Our treats do not need to be refrigerated. In fact, we do not recommend it because condensation can build up in the bags and cause ...

What is the shelf life of your treats?

Our products have a 15-24 month shelf life depending on the item. A "Best By" date is printed on the bottom or back of the packaging. Unopened packages stored properly in a cool, dry place should stay good up t...

What is the serving size for your products?

Our feeding instructions are listed on the back of each package. Treats should not exceed 10% of your dogs daily caloric intake - the remaining 90% should come from your dogs main meal. Note: The serving size...

What is the calorie content of your treats?

The caloric content varies from product to product. The caloric content of each treat is listed on our webpage under the guaranteed analysis tab of each product page.

What should I do if my dog ate an entire bag of treats?

Since each situation and each dog is unique, we recommend seeking veterinary advice if your dog has consumed a whole bag of treats. Listed on the back of our supplement packages (Hip Action, & Enhance line...

Can I feed Zuke's treats to my puppy?

Yes! Zuke's treats have been formulated to meet the needs of your growing pup. Zuke’s® Puppy Naturals™ are tiny morsels crafted with the special nutritional needs of puppies in mind. Packed with protein, rich...

Why aren't Z-bones recommended for dogs under 10 pounds or puppies?

We know your dog's safety is the most important thing to you, and it is to us, too! We don't recommend Z-Bones for puppies or small dogs because they tend to not thoroughly chew Z-Bones, creating a potential ch...

Do you test your products on animals?

All of our products are analyzed and tested in lab to confirm the nutritional content of each batch meets our high quality standards. The "tastiness" of our treats is evaluated by our on-staff doggies here in t...