Customer Support

Has Zuke's ever experienced a recall?

No, our company has never experienced a product recall since we were founded in 1995.

Where are your products made?

Our products are made in the USA with exception to our PureNZ line which is made in New Zealand.

Why did your package change from reading "Made in the USA" to "Crafted in the USA"?

The FTC governs the use of “Made in the USA” and only allows that claim if 100% of ingredients come from the U.S. (https://www.ftc.gov/tips-advice/business-center/guidance/complying-made-usa-standard). All ou...

Where do you source your ingredients?

Our dog treats contain only the highest quality, wholefood ingredients we can find. You can trust that every ingredient we use is good for your dog and never sourced from China. Please visit our Ingredients we...

Why do you use salt in your treats?

Salt is used as a natural substitute for harsh chemical preservatives. In small amounts, salt is an important source of sodium and chloride for dogs.

What is in your products to preserve them?

It is important to us that our pets have a healthy diet. Therefore, we only use natural ingredients to preserve our products. Our treats and food are naturally preserved with ingredients such as salt, citric ac...

Does your Peanut Butter contain Xylitol?

Nope! No Xylitol. The peanut butter we use in our treats contains only peanuts, and nothing else.

Where do you source your Glucosamine & Chondroitin?

Glucosamine Hydrochloride (HCI) is naturally sourced from shells of shellfish. Chondroitin is a substance that occurs naturally in cartilage, the connective tissue that cushions the joints, and is sourced from ...

Why are your products labeled "soy free" when you use lecithin?

The lecithin in our treats is derived from sunflower rather than soy. We use lecithin as an emulsifier, allowing water and oils to mix. It helps keep our products moist and increases durability and shelf life.

Why do you use garlic as an ingredient?

Garlic is high in antioxidants, and in small amounts can support a dog's cardiovascular, immune and respiratory systems.